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Suomi Payment methods: card, PayPal, iDEAL, Bancontact, Klarna
Payment methods
All payments are processed through Stripe, one of the world's largest payment providers. Your card details never touch our servers, every transaction is encrypted and 3-D Secure verified where your bank requires it.
Card, wallets and local methods
Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal and Revolut Pay, in every country we deliver to. On top of that, the local methods of your country: iDEAL (Netherlands), Bancontact (Belgium), EPS (Austria), BLIK and Przelewy24 (Poland), MB WAY and Multibanco (Portugal), MobilePay (Denmark and Finland) and Satispay (Italy). Charged immediately; your order ships within 1 to 2 working days. With Multibanco you receive a payment reference and we ship once the payment has arrived.
Klarna
Klarna is available only in these euro countries: Austria, Belgium, Finland, France, Germany, Greece, Ireland, Italy, the Netherlands, Portugal and Spain. Klarna shows you its own payment options at checkout and may carry out its own identity or credit check.
Your order total, before you pay
The product price, VAT, the shipping cost for your country and the final total are shown at checkout before you confirm. Prices include VAT. There are no hidden fees. Which methods you see depends on your country and device: the checkout preselects the methods for the country we detect, and you can change the country there yourself.
Order confirmation
After a successful payment you receive an order confirmation at the e-mail address you entered at checkout, with the order reference you need for tracking, questions and returns. Check your spam folder if it does not arrive within a few minutes. The confirmation acknowledges your order; acceptance follows the rules in our terms and conditions.
Failed, pending or declined payments
A payment has to be authorised before we process an order. Your bank or the payment provider can decline or delay a transaction under its own security rules; a foreign card, a name that does not match the card, or a missing 3-D Secure step are the usual causes. If a payment fails, simply try again or pick another method. Orders that stay unpaid are cancelled automatically and any amount already collected is refunded to the original payment method.
Security review
Orders may be checked for unusual or unauthorised transactions. In rare cases we ask for a reasonable verification, or we cancel and refund an order when the payment or order details cannot be verified. Never send full card details by e-mail.
Refunds
Approved refunds go back to the payment method you used. We submit them within 14 days; how fast the money shows up depends on your bank or provider, usually 2 to 5 working days. Return conditions are on the shipping and returns page.